Check out some Frequently Asked Questions below. If you still need help please contact me.

shipping

Where do you ship to?

I currently only ship within the United States.

How long does shipping take?

I ship all orders through USPS Ground Advantage unless otherwise requested. This service generally takes 3-5 days to move within the postal system.

How do I track my order?

Tracking numbers are provided for each order and will be shown once your order is shipped.

returns

How do I return an item?

To return an item, please reach out to me via email.

Customized items are not eligible for a return or refund.

How long does it take to process my return?

A return is usually processed within 15 business days.

general

How do I place a custom order?

Please reach out to me on Instagram at @marigoldmamamade!

Is your studio smoke-free and pet-free?

My studio (and home!) is completely smoke-free. We do have furry family members that call my studio home, but I take care to keep signs of them away from my makes.